Effective Date: July 18, 2026
Website: www.resumesthatwin.com
Business: Resumes That Win, LLC
Resumes That Win, LLC (“Resumes That Win,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit our website, submit a resume, schedule a consultation, or use our services.
1. Information We Collect
Information You Provide
We may collect personal information when you:
- Submit a contact form
- Upload or email a resume
- Request a complimentary resume review
- Schedule a consultation
- Communicate with us by email, telephone, or another method
- Purchase or receive resume-writing, career-coaching, or related services
The information you provide may include:
- First and last name
- Email address
- Telephone number
- Resume, cover letter, or other uploaded documents
- Employment history
- Educational background
- Professional qualifications
- Career goals and target positions
- Information shared during consultations
- Billing and transaction information
- Other information you voluntarily provide
Please do not include highly sensitive information in your resume or communications unless it is necessary for the service you are requesting. Examples include Social Security numbers, financial-account numbers, passwords, medical information, or other information that is not normally required for resume and career services.
Information Collected Automatically
When you visit the website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of visits
- General website-interaction and performance information
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
2. How We Use Your Information
We may use your information to:
- Review your resume and career materials
- Provide resume-writing, LinkedIn, interview, coaching, and related career services
- Respond to inquiries and requests
- Schedule and conduct consultations
- Recommend appropriate services
- Prepare, revise, and deliver purchased materials
- Process transactions and maintain business records
- Send appointment confirmations and service-related communications
- Improve the website, services, and customer experience
- Protect the website and business from fraud, misuse, or security threats
- Comply with legal, tax, accounting, and regulatory obligations
- Send promotional communications when you have requested or consented to receive them
We do not sell or rent your personal information.
3. Resume and Client Confidentiality
Resumes, employment histories, career information, and other client materials are treated as confidential business information.
We use this information only as reasonably necessary to:
- Evaluate your resume
- Conduct consultations
- Provide requested or purchased services
- Communicate with you
- Maintain appropriate service and business records
We do not publicly disclose your resume, personal information, career history, testimonials, or work samples without your permission, except when disclosure is legally required or necessary to protect legal rights or safety.
Information may be processed or stored by service providers that support our website, email, scheduling, document storage, communications, payment processing, or business operations. These providers receive only the information reasonably necessary to perform their services.
4. Resume Uploads and Electronic Communications
When you upload a resume through the website, the file may be transmitted through the website hosting environment, form-processing system, email system, and related technology providers.
Although we use reasonable safeguards, no online form, email transmission, cloud-storage service, or internet-based system can be guaranteed to be completely secure. You should avoid including unnecessary sensitive personal information in uploaded documents.
5. Scheduling Services
We may use a third-party scheduling service, such as Calendly, to schedule consultations and appointments.
When you use a scheduling link, the scheduling provider may collect information such as your name, email address, telephone number, appointment preferences, time zone, and responses to scheduling questions. Information collected directly by the scheduling provider is also governed by that provider’s privacy practices.
6. Payment Processing
Payments may be processed by secure third-party payment providers.
Resumes That Win does not store complete credit-card numbers or card-security codes on its website or servers. Payment providers may collect and process payment-card information, billing information, transaction details, and information necessary to prevent fraud and complete the transaction.
Their handling of your information is governed by their own privacy policies and security practices.
7. Cookies and Analytics
The website may use cookies and similar technologies to:
- Operate website features
- Remember preferences
- Understand how visitors use the website
- Measure website traffic and performance
- Improve website content and usability
- Support marketing or advertising activities, when applicable
We may use Google Analytics to collect information about website traffic and visitor interactions. Google Analytics may use cookies and similar identifiers to distinguish visitors and sessions and to generate aggregated usage information. Google requires websites using Analytics to disclose its use and how information is collected and processed.
You may restrict or disable cookies through your browser settings. Disabling cookies may affect some website features.
8. How We Share Information
We may disclose information to service providers that assist with:
- Website hosting and maintenance
- Form processing
- Email and communications
- Scheduling
- Payment processing
- Document storage and productivity tools
- Website analytics
- Accounting, legal, or professional services
- Security, fraud prevention, or technical support
We may also disclose information:
- When required by law, subpoena, court order, or legal process
- To protect the rights, property, safety, or security of Resumes That Win, our clients, or others
- To investigate suspected fraud, misuse, or unlawful activity
- In connection with a business transfer, merger, acquisition, reorganization, or sale of assets
We do not authorize service providers to use personal information for purposes unrelated to the services they perform for us.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.
These safeguards may include access controls, passwords, secure service providers, software updates, encrypted connections, and limiting access to information based on business need.
No security method is completely effective, and we cannot guarantee absolute security. The FTC recommends that businesses collect only what they need, protect retained information, dispose of it appropriately, and prepare for potential security incidents.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Complete client projects
- Maintain appropriate business and transaction records
- Respond to questions or disputes
- Enforce agreements
- Meet tax, accounting, insurance, or legal obligations
- Protect the Company’s legitimate business interests
Retention periods may vary based on the type of information and the purpose for which it was collected.
When information is no longer reasonably needed, we may delete it, securely dispose of it, or retain it in an aggregated or de-identified form.
11. Your Privacy Choices
Subject to applicable law, you may ask us to:
- Confirm whether we maintain personal information about you
- Provide access to certain personal information
- Correct inaccurate information
- Delete certain information
- Withdraw consent to promotional communications
- Stop using your information for certain purposes
To submit a request, email:
Please include sufficient information for us to identify your records and understand your request. We may need to verify your identity before completing the request.
We may retain information when required or permitted for legal, recordkeeping, security, dispute-resolution, or other legitimate business purposes.
12. Marketing Communications
We send marketing or promotional emails only when you have requested them, consented to receive them, or when otherwise permitted by law.
You may unsubscribe using the link in a promotional email or by contacting us at:
Service-related messages, appointment notices, project communications, and transaction confirmations are not promotional messages and may still be sent when necessary to provide services.
13. Third-Party Websites
The website may contain links to external websites, social-media platforms, scheduling tools, payment providers, or other third-party services.
We do not control and are not responsible for the privacy, security, availability, or content of third-party websites. You should review the privacy policy of any external service before providing information.
14. Children’s Privacy
The website and services are intended for adults and are not directed to children under 18.
We do not knowingly collect personal information directly from children. If we learn that a child has submitted personal information without appropriate authorization, we will take reasonable steps to delete it.
Federal COPPA requirements primarily concern websites and online services that collect personal information from children under 13.
15. United States Operations
Resumes That Win is based in the United States. Information submitted through the website may be processed and stored in the United States or in other locations used by our service providers.
By using the website or submitting information, you understand that your information may be processed in jurisdictions whose privacy laws differ from those in your location.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
The revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.
17. Contact Us
Questions, concerns, or privacy requests may be directed to:
Resumes That Win, LLC
Email: info@resumesthatwin.com
Website: www.resumesthatwin.com